Printable FAQs

What is the difference between the PDF and JPG files?

If you'd like to print to your home printer, you should use the PDF file.  The PDF file is an 8.5" x 11" page with a 250 dpi 8" x 10" image of the artwork on it. 

If you will have your artwork printed at a photo developing service such as Snapfish, Shutterfly or your local photo developer, you will want to use the JPG file. The JPG file is a 250 dpi 8" x 10" (2000 x 2500 pixel) image of the artwork, which can be printed in sizes up to 16" x 20". 

If you'd like a larger sized print, you can order a large variety of sizes professionally printed via my Zazzle store.

I placed my order and got a payment confirmation from Paypal, but I have not received access to my download links.  What should I do?

You should receive your confrmation email within minutes.  If you don't, first, check your SPAM folders to be sure it didn't get caught up there.  The email you'll receive will come from andrea(at)signsbyandrea(dot)com and will have the subject "Your Order at Signs by Andrea".  If there is still no email, simply shoot me a message at andrea@signsbyandrea.com and we'll get it sent out to you right away.