You run a very class A operation. From a marketing standpoint these are the things I was impressed with above and beyond the personal service you provided me, (which was the very best part above all else)
Your website is clean and easily navigable. Your turnaround time is spot on. Your online payment system is professional. Packaging was solid without fear of damage. The Sticker on the outside "You've been waiting for A SIGN. This is it" was the icing on the personal cake that made me smile.
I appreciate all of those little details and thank you again for being attentive to them. I will most certainly come to you again when I have a special sign that I would like to have proudly displayed somewhere.